Rules

TERMS AND CONDITIONS

 

GENERAL RENTING CONDITIONS

 

1. PRELIMINARY STATEMENTS

First of all we intend to explain the meaning of some expressions that will be used in the following text:

  • Each of the firms that form the Gemini Immobiliare sas di Brugnera Fidenzio e Fiorenzo & C. is called “Tourist Enterprise”;
  • The “Client” is a person who makes a reservation and takes advantage of the service and apartments leased out by the companies of the Gemini Immobiliare sas di Brugnera Fidenzio e Fiorenzo & C.;
  • The “Reservation” is the request of the client to rent an apartment for a certain period;
  • When the Tourist Enterprise receives the reservation, it communicates to the client when the apartment is available; it also gives more details of the offer and asks for a deposit. This communication is called “Booking-Proposal”;
  • When the Tourist Enterprise receives the deposit, it sends to the client the so-called “Letter of confirmation”;
  • The contract drawn up between the Tourist Enterprise and the client is called “Lease”;
  • The lease is subject to the terms and conditions of lease.

 

2. RESERVATION AND FINAL CONTRACT

 When the client receives the “Letter of confirmation” sent by the Gemini Immobiliare sas di Brugnera Fidenzio e Fiorenzo & C. after it has received the deposit, the lease can be considered definitively concluded. The Gemini Immobiliare sas di Brugnera Fidenzio e Fiorenzo & C. reserves itself to refuse the accounts which arrive beyond 10 days after the date in which the flat has been placed at the guest’s disposal.

 

3. DEPOSIT AND PAYMENT

 The amount of the deposit and further details are communicated with the booking-proposal. As deposit, the client has to pay 30% of the whole amount with transfer or credit card. The Tourist Enterprise has to receive the deposit within (and not late then) 10 days after the date when it communicates the availability of the apartment; after this date the property company reserves the right to refuse the deposit and consequently the revocation of the contract proposal. Please indicate in the purpose of payment NAME/SURNAME, ACCOMMODATION and PERIOD of the booking. The clients of the apartments have to pay the rest of the total amount on the arrival together with the key’s delivery; the payment is possible to make with cash or credit card.

 

4. CANCELLATION

 In any case of renunciation of your holidays please notify the property company in writing at least 2 weeks before the arrival.

 

5. ARRIVAL, NO SHOW AND EARLY DEPARTURE

 The arrival must take place on the fixed day between 3.00 and 6.00 p.m. All the occupants of the apartment must show, at the arrival, their identity cards or passports for the registration and a copy of the lease or booking. If they have a delay, they must immediately inform the property company; if they don’t do it, the apartment is kept free until the following day (10.00 a.m.), then the property company can rent it to third parties. If the client leaves before the fixed day, he can never obtain a reduction of the rent paid on the arrival.

 

6. DEPOSIT

 The property company, at the key’s delivery, will ask a deposit of € 100,00 for any breakages and will return it at the departure after checking. The deposit in the case of young groups or the presence of animals may be raised up to a maximum of € 300,00/500,00.

 

7. RULES OF THE STAY

 It’s forbidden to give hospitality to more people than allowed by the number of beds indicated in the offer. As far as this is concerned, children are considered as adults. The property company can anyway allow, on request, to put up one more person, on payment of a surcharge. The guests must observe the rules of the house, especially about the silence hours in the afternoon and during the night. The guest must have respect for the apartment, the equipment and the furniture; the guests must pay for damages or theft. Complaints about the state of the apartment must be made within the arrival day during the office hours. Small pets (max. 8 Kg) are allowed, only where specifically indicated, paying a relative surcharge; please indicate the animals at the moment of the booking. With reference to the rules of conduct of stay and to carry out repairs and maintenance, the property company reserves the right to enter in the apartments even in the absence of tenants. Should serious breaches emerge from the inspection, the lease will be considered terminated by law with immediate effect.

It is forbidden to recharge the car from the sockets of the apartments. We recommend charging at the appropriate stations. 

8. EQUIPMENT OF THE APARTMENTS

 All the apartments are completely furnished and provided with gas-stove, fridge, kitchenware (dishes, glasses, pots and cutlery), hot and cold water and electrical energy (220 Volt). The service for the replacement of the empty gas bottle is free and it takes place from Monday to Saturday from 9.00 to 12.30 a.m. and from 4.00 to 7.30 p.m.; on Sunday the service is only from 09.00 to 12.30 a.m. One pillow and one blanket are available for each bed. Sheets, table-linen and bath towels are not included; on request is it possible to rent only sheets and bath towels. Mattress-covers and pillow-covers can’t be used as bed linen.

N.B. The parking is suitable for normal-size cars. No place will be guaranteed for minivans and minibuses.

 

9. DEPARTURE

 On the fixed day the apartment must be left within 10.00 a.m. The departure should occur during the office hours, so that the staff of the property company can check the apartment and see if it has been left in order. On request can allow the property company the departure by night and beyond office hours; in this case reserves it to hold back the eventual deposit and to return it after the check of the state of the apartment. The apartment must be left in order and perfectly clean, especially the kitchen area: the fridge must be empty, the rubbish taken to the green containers and the dishes washed. Otherwise the final cleaning will be charged.

 

10. LIABILITIES OF THE PROPERTY COMPANY

 The property company disclaims all responsibility for breakages, losses, delays, thefts and inconveniences in general that should occur in the flat. Any request for compensation must be addressed to the owner through the property company. Anyway it is at disposal of the client to help him if there should be any problem; in case of claim for damages, the matter must be discussed directly by the property company and the client. About legal disputes, the competent court of justice is that of Venice. If there are any unforeseen difficulties in the allotment of the booked apartment, the property company may rent to the client another apartment with the same characteristics. The property company will take notice about special request of the apartment (number, floor, view, etc…) but without any guarantee.

 

11. ACCEPTANCE

 On reservation the guest accepts the above mentioned conditions.

 

OPENING HOURS

 

WINTER: 

MARCH UNTIL APRIL 9.00-12.30 15.30-19.00 (Wednesday closed)

 

 

SUMMER:

MAY 9.00-12.30 15.30-19.00 Open every day

JUNE TO SEPTEMBER 9.00-12.30 15.30-19.30 Open every day